Leading through Uncertainty

What do people need in a leader when the world around us is filled with increasing volatility and uncertainty? Imagine you’re in a small boat at sea when a storm …

Stop Collecting Red Flags!

An action with a negative consequence is a mistake…the first time. Repeated, it’s a choice. Once you’ve experienced negative outcomes in a situation, our brain internalizes the variables associated with …

Loyal? Or Are You Blind?!?

As leaders, we want to earn and inspire loyalty from those we serve–employees, customers, clients, community and other stakeholders. If we are leading others well, we are building the trust …

Beware of the Bobblehead Club!

If you’ve been in a management/supervisory/leadership role at some point in your career, chances are you’ve been called into a group meeting about some “serious” issue of the moment. Inevitably, …