Portfolio of Services

Understanding your organization and how systems and processes are functioning…or not…is the first step to becoming more effective. We will take a deeper dive to determine which areas are working well and where you might have opportunities for improvement. We will work with you and your team to determine the best approach to get the data and feedback we need to suggest actionable solutions.

Once we have a deeper understanding of the strengths and opportunities for growth and improvement through the analysis, we can explore the best options for redesigning and/or restructuring those aspects of the organization. As the client, you can determine the degree to which we are engaged with you in this process. Effective change management is critical to a successful redesign or restructuring.

Whether assisting your organization with implementing actionable solutions on which we’ve been collaborating, or assisting you with an internal change that your organization has already had in the works, an effective change management process is critical for a successful implementation. We can assist you in developing a clear case for change, along with a communication and feedback strategy to get the buy-in from your stakeholder groups. We can also assist with developing and delivering any training that may be needed to facilitate an effective transition.

Whether you are looking for assistance with individual or executive team leadership development, or perhaps training in specific skill areas for your entire management team, we can design a customized program for you. Our consultant can provide either ongoing, scaffolded trainings or individual sessions, depending on your needs. If what you really need is a coach and a sounding board, we can work with you to design a relationship that helps you work through situations and takes you to the next level as a leader.

When you utilize an outside facilitator, you and your team have the ability to fully engage and know that you have the support you need for an efficient and effective process. As a leader of an organization or team, you probably find yourself trying to wear multiple hats during regular meetings, project evaluations and strategic planning sessions–and may often find yourself trying to keep the discussion on track while excluding your own voice from the process. The best outcomes are generated in a setting that provides structure while ensuring everyone has the ability to contribute and feels safe to do so.

Organizational effectiveness hinges in large part on the relationship between “management” and employee groups. Whether your organization’s employees are unionized and non-unionized, we can assist you in developing productive, professional working relationships and designing structures to facilitate ongoing communication and problem-solving. If your organization is unionized, we have extensive experience with grievance processes and contract negotiations to assist you either on an ongoing basis or with individual situations.

While conflict and dispute resolution often comes into play under the broader scope of Labor and Employee Relations, you may need assistance in this area with other stakeholder groups as well. You may have conflicts between internal stakeholders like boards of directors and management, or even with external stakeholders. We can provide both issue-specific facilitation, as well as broader training in effective conflict resolution.

Whether you are looking to strengthen your executive leadership team, management team, or your organization as a whole, we can customize a team building strategy to suit your needs. Our DISC-certified consultant can help your team understand their individual styles, as well as those of others, and how to most effectively communicate and interact with each other.

Our SHRM-certified consultant can provide ongoing consulting assistance with your HR needs, including working directly with your existing HR staff on systems and process improvements, providing support and coaching for HR staff, as well as assisting with design and implementation of employee onboarding processes and ongoing trainings.

Organizations are overall more effective when they have a diverse workforce, an inclusive culture, and are intentional in their focus on equity. Employee recruitment and retention improve, along with productivity, and the reputation of the organization among external customers and stakeholders. Our consultants can help you assess your current programs and policies and recommend changes or additions to enhance those, and work with you to design and deliver training for management and/or staff as appropriate.